Warranty
Flamerite Products
All Flamerite Products include a full two year warranty* as standard.
Two years full warranty including call out and parts
Third year (One extra year free of charge if you register your product)
Two extra years at a one off cost of £90 inc VAT (Total of Five years)
* This excludes Ireland and Northern Ireland. One Year full warranty with the remaining years covering parts only.
Extended Warranty Terms & Conditions
• Extended warranty must be purchased within 30 days of purchase/installation date.
• 14 day cooling off period.
• Customer’s responsibility to provide purchase details/policy number at request.
• One warranty per product.
• Non-transferrable
• Electrical warranty only.
• Repaired or replaced parts are only covered for the remainder of the warranty.
• Warranty becomes invalid if unauthorized repairs are made to the product.
• Engineer must be able to gain access Mon-Fri 8am-5pm. No weekends.
• UK mainland only
Warranty does not cover:
• Bulbs or Fuses
• Removal and re-installation costs
• Issues with mains/spur connections or power supply
• Cosmetic damage to fire or fireplace
