Arlo 400 series
Excellent service my fire is beautiful, I love it. Staff were very helpful especially Natalie, so pleased I used this company.
Deborah Smith
Request for vermiculite and stones
I required some additional stones and vermiculite for my fire. I emailed
Flamerite Fires and the lovely team sent me both free of charge! I am so happy with the service.
Haley Furey
Free replacement wall brackets
I contacted Flamerite to seek advice on replacement wall brackets for a fireplace bought several years ago. They responded very quickly and have posted replacements free of charge. Fantastic!
Tabitha Rees
Warranty - Quick fix.
Had a fire and surround from this company installed in our new house recently. It appeared to be a little noisy so we contacted the company and the sent their engineer, Grant, who exchanged the flame effect blower and the problem was soon sorted. Excellent service and a great product.
K. Bridges
Flamerite fireplace
Great service from this lovely team. Special mention to Gaz, the delivery driver who called an hour before to tell me what time he was arriving, arrived on time, brought my fireplace in to the desired location and spent a few minutes after (outside) chatting with me. Polite, punctual, respectful of our covid rules and really helpful. Thanks for a great experience shopping with you
Customer
